Casual Food and Beverage Assistant

The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.

Hours include days, evening & weekends

About The Role

Working as part of the Food & Beverage team you will provide exceptional service to our guest, exceeding expectations. Along with:

• Approach and acknowledge all guests, ensuring exceptional customer service at all times.
• Provide table service for diners in the bar and restaurant where required including wine service.
• Awareness of menus, wine list and ensure all sales opportunities are maximised.
• Champion guest service throughout the departments.
  
  

About You

• You'll have excellent customer service skills and enjoy working in a fast pace environment
• Knowledge of food safety and an understanding of allergens desirable
• Excellent attention to detail and problem solving skills
• Committed to working as a team
  
  

Please note for this role you must be able to legally serve alcoholic beverages.

What’s In It For You

Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Just to name a few!

Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.