Food and Beverage Team Member - Castle Inn - Newport, Pembrokeshire

We are looking for a committed and enthusiastic Food and Beverage Team Member to join our lively team at The Castle Inn. This is an excellent opportunity for someone eager to enhance our dedication to delivering outstanding dining experiences.

Key Responsibilities:

Create a warm and inviting atmosphere for all guests, ensuring a memorable dining experience.
Assist with seating guests and managing reservations efficiently.
Take and accurately process food and drink orders, ensuring timely delivery to tables.
Handle payments and provide change, maintaining accuracy and professionalism.
Work closely with the kitchen team to ensure seamless service operations.
Maintain cleanliness and organisation in the dining area, including tables and restrooms.
Follow health and safety guidelines, reporting any issues promptly.

What We’re Looking For:

Experience in a front-of-house role, with a focus on customer service excellence.
Strong communication skills to interact effectively with guests and team members.
Ability to multitask and work efficiently in a fast-paced environment.
A positive attitude and a passion for hospitality.
Flexibility to work various shifts, including weekends and holidays.

About Us:

Located in the heart of our vibrant community, The Castle Inn is celebrated for its warm hospitality and exceptional dining experiences. We are passionate about crafting outstanding cuisine using fresh, seasonal ingredients, and we pride ourselves on delivering service that keeps our guests returning.

Why Join The Castle Inn?

Join a team that values creativity, teamwork, and dedication to exceptional food and service.
We offer a supportive environment where your skills can shine, with opportunities for growth and professional development.
Competitive salary
Discounted food, drinks, and accommodation
A fair share of gratuities based on hours worked, managed by TiPJAR
Access to 50% of your earnings at any time and financial wellbeing support, managed by Wagestream
Employer pension contributions
Regular days off
Exceptional training both in-house and external
Career development opportunities
Christmas Day off

Ready to Make Your Mark?

If you’re passionate about creating unforgettable dining experiences and contributing to our front-of-house team, we would love to hear from you. Apply today and become a key part of The Castle Inn’s continued success!

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Financial planning services
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Castle Inn Pembrokeshire

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Food and Beverage Team Member