Job Overview
We are seeking enthusiastic and professional Front of House Staff to join our vibrant hospitality team. This role involves delivering exceptional guest services in a lively environment, ensuring that every visitor has a memorable experience. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a keen eye for detail. Previous front of house experience and knowledge of food safety standards are advantageous. This position offers an engaging work environment where you can develop your skills in customer service, food presentation, and team collaboration.

Responsibilities

Welcome guests warmly and manage reservations efficiently
Take accurate orders and serve food and beverages promptly
Assist with food preparation and presentation as needed
Maintain cleanliness and organisation of the front of house area
Upsell menu items to enhance guest experience and maximise sales opportunities
Ensure adherence to food safety regulations and hygiene standards
Handle guest enquiries courteously and resolve any issues promptly
Support team members during busy periods to ensure smooth service flow
Manage billing processes accurately and efficiently

Qualifications

Previous experience in hospitality or restaurant service is preferred
Knowledge of food safety standards and basic food preparation techniques
Strong organisational skills with excellent time management abilities
Good communication skills and a friendly demeanour
Ability to work effectively under pressure during busy service times
Basic maths skills for handling transactions and billing
Experience in guest services, with a focus on creating positive customer experiences
Upselling skills to promote menu items effectively

This role provides an excellent opportunity to grow within the hospitality industry, develop valuable skills, and be part of a dynamic team dedicated to delivering outstanding service.

Job Types: Part-time, Permanent

Pay: £12.21-£14.15 per hour

Expected hours: 6 – 20 per week

Work Location: In person

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