We are looking for friendly and enthusiastic Food & Beverage Assistants to join our team at New Pines Holiday Home Park, one of Darwin Escapes' welcoming destinations in North Wales.

This is a fantastic opportunity for someone who enjoys working in a fast-paced, guest-focused environment and takes pride in delivering great service. You will play an important role in creating a positive experience for our guests by providing food and drink service in a professional, welcoming and efficient manner.

This is a hands-on role, ideal for someone who is a strong team player, enjoys working with people and is looking to gain experience within a supportive and growing business.

This is a fixed term position working variable hours and days, including weekends and bank holidays.

About New Pines Holiday Home Park:

New Pines Holiday Home Park is located in the heart of North Wales. The park offers a friendly, community feel with great on-site facilities and easy access to the beautiful North Wales coastline and surrounding countryside.

With its welcoming atmosphere and strong focus on guest experience, this is a fantastic place to build your career within a supportive team.

About The Role

Key Responsibilities:

Provide friendly, efficient and professional food and beverage service
Prepare and serve food and drinks in line with company standards
Maintain cleanliness and presentation of all service areas
Set up and close down areas in line with standard operating procedures
Operate tills and handle payments in accordance with procedures
Ensure all stock is well maintained, rotated and replenished
Support with bookings and guest enquiries where required
Handle guest feedback or queries in a positive and professional manner
Work as part of a team to ensure a smooth and enjoyable guest experience

What We’re Looking For:

Previous experience in a similar role is desirable but not essential
A positive, friendly and approachable attitude
Strong communication and customer service skills
Ability to work in a fast-paced environment
A reliable and flexible approach to work
A genuine passion for delivering a great guest experience

Why Join Darwin Escapes?

Competitive salary
Accommodation available for this role (subject to availability)
Discounted staff breaks at our luxury resorts across the UK
Free use of many resort facilities including gyms and swimming pools
Food discounts across all resorts
Discounts on spa treatments
Employee Assistance Programme
Access to the Darwin Academy training programme
Cycle to Work scheme
MediCash health plan

(Some benefits are subject to terms and conditions.)

Additional Information:

This is a fixed term role and will require flexibility to work evenings, weekends and bank holidays in line with business needs.

This role is based within a busy hospitality environment and will involve standing for extended periods. The role may also involve lifting or moving equipment and supplies where required.

Required Criteria

Right to work in the UK

Skills Needed

About The Company

A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.

Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.

Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.

Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.

Company Culture

At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.

Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.

We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.

Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.

Company Benefits

At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave

Salary

£12.71 per hour

Darwin-Escapes

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