Job Summary
We are seeking a motivated and experienced Shift Supervisor for our Café and Ice Cream Parlour. The ideal candidate will oversee daily operations, manage staff, and ensure excellent customer service. This role requires leadership skills, a passion for hospitality, and a background in food preparation and service. The successful applicant will play a key role in maintaining high standards of food safety, cleanliness, and overall guest satisfaction.The ability to speak Welsh is essential!!!

Duties

Supervise and coordinate the team during shifts to ensure smooth operation of the café and ice cream parlour
Ability to prepare light meals quickly and effeciently
Manage customer orders efficiently, providing excellent service and resolving any issues promptly
Ensure cleanliness and hygiene standards are maintained throughout the premises
Handle cash transactions accurately and oversee daily financial reconciliation
Lead by example in delivering exceptional hospitality experiences to guestsSkills
Strong team management and leadership abilities
Knowledge of food preparation, cooking, and food safety standards
Experience in serving customers efficiently in a fast-paced setting
Excellent organisational skills with the ability to multitask effectively
Good communication skills to motivate staff and interact with customers confidently
Previous experience in barista roles is advantageous but not essential
Ability to maintain composure under pressure while ensuring high-quality service standards

Pay: £13.00-£14.00 per hour

Benefits:

Company pension
Discounted or free food

Language:

Welsh (preferred)

Work Location: In person

Glasu Pwllheli Cyf

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Cafe/Ice Cream Parlour shift Supervisor