Overview
We are seeking enthusiastic and personable Experienced Front of House Team Member to join our vibrant hospitality team. The ideal candidate will possess a passion for delivering exceptional guest service, have a keen eye for detail, and enjoy working in a dynamic environment. This role offers an excellent opportunity to develop your skills within the hospitality industry, and provide a welcoming atmosphere focused on teamwork and customer satisfaction.

Responsibilities

Welcome guests warmly and ensure they feel comfortable from arrival to departure
Take orders accurately and efficiently, providing recommendations when appropriate
Serve food and beverages with professionalism and attentiveness
Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
Handle guest enquiries promptly and courteously, resolving any issues to ensure satisfaction
Upsell menu items and special offers to maximise sales opportunities
Follow food safety standards and hygiene regulations at all times
Assist with basic food preparation tasks as needed during service periods
Manage cash register operations accurately, including processing payments and giving correct change
Collaborate with kitchen staff to ensure smooth operation during busy periods

Requirements

Previous experience in hospitality or restaurant service is preferred but not essential; a positive attitude and willingness to learn are equally valued
Knowledge of food safety standards and basic food preparation techniques is advantageous
Strong organisational skills with effective time management abilities
Excellent guest service skills with a friendly, approachable demeanour
Ability to work efficiently under pressure during busy service times
Basic mathematical skills for handling transactions accurately
Experience in serving, culinary arts, or kitchen environments is a plus but not mandatory
Flexibility to work shifts including evenings, weekends, and holidays as required

Join our team to deliver memorable experiences for our guests while developing your career within the hospitality sector. We look forward to welcoming motivated individuals eager to contribute to our vibrant community.

Job Types: Part-time, Permanent

Pay: Up to £12.71 per hour

Work Location: In person

Marian Resort and Spa

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Front of House Team Member