Job Ref: INT23845

Branch: Mercure Swansea

Location: Mercure Swansea, Swansea

Salary/Benefits: £10.00 to £12.21 PH

Contract type: Permanent

Hours: Part Time

Shift pattern: Shift Work -Early and late shifts

Hours per week: 16

Posted date: 08/09/2025

Closing date: 10/10/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Uncapped incentives to reward you for your contributions

**DELETE WHERE APPROPRIATE**

Access to hotel gym facilities
Minimum of 30 days holiday
Staff meals on duty
Starting salary above national minimum wage
Career and lifestyle breaks – Allowing you to take time off for key life events.
Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
Attention to detail and ability to maintain a clean and organised dining area
Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Relax on the doorstep of stirring Welsh countryside at the Mercure Swansea hotel. Set among landscaped gardens and tranquil lake views, this 4-star hotel is perfect for exploring the nearby hills and coast. After a day of exploring, return to the hotel and relax in one of the spacious 119 guestrooms or enjoy a drink by the roaring fire. After a busy day, guests can rejuvenate in the Feel Good Health Club, enjoying the fitness suite.

The hotel boasts nine fully-equipped meeting rooms which can accommodate up to 120 guests. Weddings and other special events will be enhanced by beautiful lake views at this hotel. Guests can choose from classic, privilege and superior rooms. The Brasserie serves internationally inspired cuisine in a modern, comfortable setting; guests will enjoy their meal even more with the stunning views of the surrounding area that the restaurant offers. Drinks are served daily in The Bar.

Three miles from Swansea city centre, the Mercure Swansea hotel is set in landscaped grounds. The beaches of the Gower Peninsula are just nine miles away.

Mercure Swansea

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Food & Beverage Assistant