Pay: Up to £28,545.75 per year

Job Description:

Are you passionate about delivering excellent food and beverage service and thrive off working in a fast-paced environment..? Do you enjoy talking to people and have a professional yet friendly attitude..? If yes, we'd like to meet you!

We are looking for a dynamic individual that can support the management of all Food & Beverage operations in the hotel, putting great customer service at the heart of everything they do. Using your creative nature & personality, you will assist the F&B Manager to lead the team, setting the best example & working with them to drive performance in excellent customer service & profitability through effective up sales & minimum wastage.

Key responsibilities of our Assistant Food and Beverage Manager:

Ensuring compliance with all health, safety, and other legal requirements relevant to food and beverage areas
Managing everyday food and beverage activities, planning and assigning work ensuring you always have the right staffing numbers, handling busy situations yourself in a timely manner with flair, charisma and charm
Developing your team and improving their performance through coaching and feedback, and creating performance and development goals for all team members, ensuring they are cross trained to cover all areas of F&B
Managing food and beverage inventory procedures alongside the F&B Manager. Determining minimum and maximum stocks for all food, beverage, material, and equipment
Being fully conversant with POS system and ensuring data within is managed correctly and is up-to-date to support the audit process
Establishing and achieving quality and guest satisfaction goals. Managing all requests and complaints making sure you maintain a high level of guest satisfaction by addressing any issues promptly

The experience & qualifications required are:

Previous experience in a food and beverage management position in a smaller property or an experienced Restaurant/Bar Supervisor looking to step up into their first Assistant F&B Manager role
Attentive, professional customer service skills - leading by example to all
The ability to manage high demand and skillset to successfully coach all F&B team members
Experience of processing payments (ideally on Micros) would be advantageous

About the Hotel

Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

For you

We offer a benefits package including:

Life Assurance
Cash Health Plan cover option available
Career development pathways and regular salary reviews
Employee Discounted Accommodation and F&B discounts worldwide!
Apprenticeship/Placement/Training opportunities
Meals Provided on Duty
Free car parking
Social Events, Wellbeing and Team Activities
Uniform (Laundry / Dry Cleaning for Uniform)
Length of Service related holiday scheme
Recommend a Friend Scheme

… and many more!

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

If this sounds like the perfect opportunity for you then please, apply now!

Job Types: Full-time, Permanent

Additional pay:

Tips

Benefits:

Company events
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Life insurance
On-site parking
Paid volunteer time
Referral programme
Store discount

Schedule:

Monday to Friday
Weekend availability

Experience:

food and beverage service: 2 years (preferred)

Millennium Hotel and Resorts UK

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Assistant Food & Beverage Manager