Receptionist – Qioptiq, St Asaph

£13.45 per hour 34.5 hours per week

Working Hours

Monday to Thursday: 8:00am – 3:30pm
Friday: 8:00am – 12:15pm

Join Our Team

Are you a friendly, professional, and organised individual with reception experience? We are looking for an exceptional Receptionist to become the welcoming face of our prestigious client site at Qioptiq in St Asaph.This is a fantastic opportunity to work in a professional corporate environment where customer service, attention to detail, and teamwork are highly valued.

What You'll Be Doing

As the first point of contact for visitors and employees, you will play a key role in creating a positive and professional experience for everyone who enters the site.

Key Responsibilities

Deliver outstanding customer service at all times.
Welcome and assist visitors, contractors, and guests.
Manage visitor registrations and issue site passes.
Coordinate meeting room and video conferencing bookings.
Process guest Wi‑Fi requests.
Support emergency evacuation procedures when required.
Handle incoming and outgoing mail and courier deliveries.
Raise maintenance and site requests through the Vision system.
Manage visitor parking bookings.
Carry out general administrative duties.
Support continuous improvement of reception procedures and processes.
Work collaboratively as part of a flexible and professional team.

Training & Development

We are committed to supporting your professional growth. You will:

Complete all required role-specific training.
Receive ongoing development opportunities.
Build your knowledge through continuous learning and technology-based solutions.

Health, Safety & Professional Standards

You will play an important role in maintaining a safe and professional environment by:

Reporting hazards and safety concerns promptly.
Remaining alert to potential security or operational issues.
Responding professionally and calmly to challenging situations.
Maintaining accurate records where required.
Following site procedures and company guidelines.

What We're Looking For

Essential Requirements

✔ Previous reception or front-of-house experience.
✔ Excellent customer service and communication skills.
✔ Strong organisational and administrative abilities.
✔ Professional appearance and approach.
✔ Ability to work independently and as part of a team.

Why Apply?

Competitive hourly rate of £13.45.
Early finish every Friday.
Professional and welcoming working environment.
Ongoing training and development opportunities.
Opportunity to work for a respected and established organisation.

If you take pride in delivering exceptional customer service and enjoy being the face of a busy professional workplace, we'd love to hear from you.

Mitie

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