Job Overview
We are seeking a proactive and responsible Play Cafe Key Holder to join our vibrant team. The successful candidate will be entrusted with opening and closing the café, ensuring smooth daily operations, and providing exceptional customer service. This role offers an excellent opportunity for individuals with leadership experience and strong organisational skills to contribute to a welcoming environment for families and children. The position is paid and ideal for those who thrive in dynamic, customer-focused settings.

Duties after training

Open and close the café, ensuring all security protocols are followed
Supervise daily operations, including staff management and customer service
Oversee the safety and cleanliness of the play area, adhering to health and safety standards
Assist with merchandising, maintaining attractive displays to enhance customer experience
Handle administrative tasks such as stock management and reporting
Support team members with training and guidance as needed
Address customer inquiries promptly via phone or in person
Promote a positive atmosphere that encourages repeat visits and customer satisfaction

Skills

Strong leadership qualities with previous supervisory or management experience in retail or hospitality environments
Excellent communication skills
Proven organisational skills with the ability to manage time effectively under pressure
Demonstrated team management skills with the ability to motivate and supervise staff effectively
Exceptional organisational skills to coordinate daily activities seamlessly
Ability to handle multiple tasks efficiently while maintaining attention to detail
Good interpersonal skills with a friendly demeanour suitable for engaging with families and children
Previous experience in retail management or similar roles is desirable but not essential

This role offers an engaging work environment where organisational talent and leadership are highly valued. We are a new buisness ready to grow and want someone who will be excited to be a part of it. We look forward to welcoming a dedicated individual eager to contribute to our community-focused play cafe.

Working hours will mostly be 8am - 4pm. Weekends will be pro rata.

The starting pay rate is while training, key holder rate will be negotiated depending on experience.

The contract will be 8 hours however more hours will be available once fully trained and confident.

Please do not apply if you only want weekend work.

Job Type: Part-time

Pay: From £12.71 per hour

Expected hours: 8 per week

Experience:

Hospitality: 1 year (preferred)

Work Location: In person

Moss and Maple Play Cafe

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Play Cafe Key Holder