Casual Food & Beverage Assistants

Hourly rate:

£12.26 per hour (over 21)

£10.05 per hour (18-20)

Hours: Zero Hours, Casual

Location: New House Country Hotel, Thornhill, Cardiff CF14 9UA

Elevate Your Hospitality Career with Us!

New House Country Hotel, a hotel located in the Thornhill area of Cardiff, perched halfway up Caerphilly Mountain, with stunning views of Cardiff and the Channel, is searching for passionate Casual Food & Beverage Assistants to join our team.

We offer more than just a job — we offer an opportunity to lead, inspire, and craft unforgettable experiences for our guests, and we would love you to be part of our team.

The Role:

New House Country Hotel is a fast-paced and busy major weddings and events venue, nestled up high, overlooking Cardiff and the bay beyond. Guests choose to trust us with their very special life events, and in return, we offer a warm, Welsh welcome. It is a fast-paced environment, where we seek team members who enjoy customer service and would take pride in working with a fantastic team and looking after their guests. We offer full training and are seeking individuals who love people and have a personality to match.

About Us:

Here at New House Country Hotel, we are architects of memorable moments, welcoming guests with warmth and charm. As part of the Town & Country Collective, we’re committed to reshaping hospitality with innovative service and genuine Welsh warmth. From roaring fires and modern Welsh cuisine to afternoon teas with friends, our hotel is a home where guests can truly relax and enjoy the experience.

Why Join Our Team?

A Friendly Team: You will join a supportive and professional team who care about making work an enjoyable and rewarding place to be!

Development Opportunities: Whether you are looking to advance and develop your skills or seeking further qualifications, we are here to help. We encourage professional development and are committed to supporting our colleagues growth.

Make an Impact: You will play a key role in helping us shape the future of our Food & Beverage operations and crafting exceptional experiences for our guests.

Flexibility: This is a casual position and flexible shifts will be offered to fit around you.

We truly believe in looking after our people as much as we look after our guests, and we do this by offering the following benefits:

· Complimentary meals whilst on duty

· Preferential accommodation rates

· Qualifications relevant to your role if you choose to stay with us

· Clear training and development pathways

· An Aspiring Leadership Programme

· Work buddy to guide you

· Discounted meals for up to four people

· Reward scheme for elevated service experiences

What does work as a Casual Food & Beverage Assistant look like:

Food & Beverage Maestro: You will be passionate and help us deliver and create exceptional customer experiences by bringing new ideas to help us improve and work collaboratively with our Food & Beverage Manager to deliver exceptional guest experience.

Team Player: You will be a vital part of the team and contribute to the creation and execution of exceptional guest experiences. Teamwork plays an important role in our success and helps us achieve our goal of making everyday experiences special.

What We Are Looking For:

Passion: You will naturally be enthusiastic about creating positive guest experiences and cherished moments.

Team Champion: You can work well within a passionate team.

Development: You will desire to be the best you can be in your role as a Food & Beverage Assistant.

How to Apply:

If you are interested, then submit your to Hannah Walsh Hannah.Walsh@newhousehotel.com

To discover more about Town & Country Collective and our commitment to delivering a Warm Welsh Hospitality, visit townandcountrycollective.co.uk.

Pay: £10.05-£12.26 per hour

Benefits:

Company events
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Customer service: 1 year (preferred)

Work Location: In person

New House Country Hotel

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Casual Food and Beverage Assistant