Food & Beverage Supervisor

Salary: £28,080

Hours: 40 hours, including weekends

Location: New House Hotel, Thornhill

Elevate Your Hospitality Career with Us!

The New House Hotel, a serene and romantic country hotel located in Thornhill, just outside of Cardiff, is searching for a passionate Food and beverage Operations Supervisor to join our team. Set high in the hills with stunning views of Cardiff and across the sea to Devon; we offer more than just a job—we offer an opportunity to explore and achieve your personal goals in hospitality and craft unforgettable experiences.

About Us:

Here at The New House, we are architects of memorable moments, welcoming guests with warmth, charm, and the gentle sounds of nature. As part of the Town & Country Collective, we’re committed to reshaping hospitality with innovative service and genuine Welsh warmth. From roaring fires and modern Welsh cuisine to afternoon teas with friends, our hotel is a home where guests can truly relax and enjoy the experience.

Why Join Our Team?

A Friendly Team: You will join a supportive and professional team that cares about making work enjoyable and rewarding!

Development Opportunities: Whether you want to advance and develop your skills or seek further qualifications, we are here to help. We encourage professional development and are committed to supporting our colleagues’ growth.

Make an Impact: You will play a key role in helping us shape the future of our Food & Beverage operations and crafting exceptional experiences for our guests.

We truly believe in looking after our people as much as we look after our guests, and we do this by offering the following benefits:

Complimentary meals whilst on duty.
Preferential accommodation rates.
Qualifications relevant to your role.
Clear training and development pathways.
Work buddy to guide you.
Discounted meals for up to four people.
Reward scheme for elevated service experiences.
A performance management framework to help you achieve your goals and ambitions.

What does work as a Food & Beverage Supervisor look like:

Food & Beverage Maestro: You will be passionate and help us deliver and create exceptional customer experiences by bringing new ideas to help us improve and work collaboratively with our Food & Beverage Manager to deliver exceptional guest experience.

Team Player: You will be a vital part of the team and contribute to the creation and execution of exceptional guest experiences. Teamwork plays an important role in our success and helps us achieve our goal of making everyday experiences special.

Supervisory: You will support the Food & Beverage Manager in daily operations and daily briefings and participate in weekly and monthly meetings. You will lead by example to inspire the team to deliver exceptional performance standards across all areas of the F&B department including events, restaurant, bar, room service and outdoor events.

What We Are Looking For:

Passion: You will naturally be enthusiastic about creating positive guest experiences and cherished moments.

Team Champion: You will be able to work well within a passionate team and mentor and supervise the team.

Development: You will desire to be your best as a Food & Beverage Supervisor.

Organisation: You will have strong organisational skills to organise and manage your functions.

How to Apply:

If you would love to join our team, please submit your cv to Laurie Thomas Laurie.Thomas@newhousehotel.com

To discover more about Town & Country Collective and our commitment to delivering a Warm Welsh Hospitality, visit townandcountrycollective.co.uk.

Job Types: Full-time, Permanent

Pay: £28,080.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Referral programme

Application question(s):

Supervisory Experience

Experience:

Supervisory: 1 year (preferred)
Food & Beverage : 1 year (preferred)

Work Location: In person

New House Hotel

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Food & Beverage Supervisor