The Role

As a Food and Beverage Supervisor, you'll play a key leadership role in overseeing the day-to-day operation of Aura Restaurant as well as helping to deliver exclusive events ranging from weddings and corporate functions to special celebrations. You’ll be a hands-on leader with a sharp eye for detail, a passion for hospitality, and the ability to inspire and motivate your team.

Key Responsibilities

Lead and supervise the food and beverage team across both the restaurant and event spaces
Ensure smooth daily operations and consistent high standards of customer service
Work closely with the Food & Beverage Manager to ensure seamless coordination
Assist in planning and delivering high-profile events with professionalism and flair
Train, mentor, and motivate staff to maintain performance and morale
Handle guest feedback efficiently and effectively to ensure satisfaction
Contribute ideas to improve service, increase revenue, and enhance the guest experience
Maintain stock levels, and ensure compliance with health and safety standards
Be flexible with shifts including evenings, weekends, and holidays

What We're Looking For

Previous experience in a similar Food & Beverage or Hospitality supervisory role
Proven ability to lead a team in both a restaurant and events setting
A genuine passion for delivering outstanding guest experiences
Strong communication and leadership skills
Ability to work under pressure and adapt quickly to change
Enthusiastic, reliable, and full of initiative
A proactive attitude with the drive to contribute ideas and improvements

Why Join Us?

Be part of a vibrant, growing team in one of Cardiff's most iconic venues
Opportunity to work across both fine dining and exciting, large-scale events
Career progression opportunities within our expanding hotel
A supportive and creative environment that values your ideas

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

Discounted or free food
Employee discount
On-site parking

Work Location: In person

The Coal Exchange

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Food & Beverage Supervisor