Job Overview
We are seeking a dedicated and enthusiastic Food and Beverage Assistant to join our team. The ideal candidate will be passionate about delivering exceptional service and ensuring the smooth operation of our food and beverage services. This role offers an excellent opportunity to develop your skills within a vibrant hospitality environment, working alongside experienced professionals in a dynamic setting. The position involves supporting serving customers and maintaining high standards of food safety and cleanliness.

Duties

Guest Service: Providing friendly, efficient, and welcoming service, often exceeding expectations to ensure a positive experience.
Order Taking & Serving: Serving meals, snacks, and alcoholic/non-alcoholic drinks, including preparing beverages.
Restaurant Setup & Maintenance: Setting up, clearing, and cleaning tables, buffets, and stations according to hygiene and safety standards.
Operational Support: Supporting the kitchen, handling cash/card payments, managing table bookings, and reporting guest complaints to management.
Knowledge Application: Developing detailed knowledge of menus, wine lists, and special promotions to make recommendations to guests

Key Requirements

Customer Focus: Excellent communication skills, a positive attitude, and a passion for hospitality.
Experience & Qualifications: High school diploma, often with at least 1 year of experience in a similar hotel or restaurant setting.
Flexibility: Availability to work shifts, including weekends and evenings.
Teamwork: Ability to work effectively with team members in a fast-paced environment.
Age Requirement: Often required to be over 18 to serve alcohol.

This role offers an exciting opportunity for individuals passionate about hospitality and culinary arts to grow their careers within a supportive team environment.

Pay: £10.85-£12.71 per hour

Work Location: In person

The New Loretta Hotel

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Food and Beverage Assistant