Job Type: Part-Time / Permanent
Working Days: Thursday – Sunday
Hours: Up to 28 hours per week
Rate of Pay: £12.71 per hour
Reporting To: Grounded Coffee & Wellness Manager

Role Overview

We are seeking a passionate and dedicated Barista & Community Team Member to join our team.

As a Barista, you will play a crucial role in creating a welcoming atmosphere for our customers while preparing high-quality beverages and food items. Your ability to multitask, manage time effectively, and provide exceptional customer service will be essential in ensuring a positive experience for every customer who visits Grounded.

This is a varied role that requires someone who enjoys working with people, thrives in a busy environment, and is happy to support all areas of the business when needed.

Key ResponsibilitiesCoffee & Beverage Preparation

Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks.
Ensure all drinks are prepared to a consistently high standard.
Maintain cleanliness and organisation of all coffee-making equipment and workstations.

Food Preparation

Manage and assist with food preparation from our all-day menu.
Ensure all food items are prepared to the highest standards of quality and presentation.
Follow food hygiene and food safety procedures at all times.
Support the kitchen team during busy periods.

Customer Service

Engage with customers in a friendly, welcoming, and professional manner.
Take customer orders accurately and efficiently.
Create a positive atmosphere and provide exceptional customer service.
Support customers accessing both the café and wellness facilities.

Café Operations

Handle cash and card transactions accurately.
Operate the till and point-of-sale system.
Monitor inventory levels and assist with restocking supplies when needed.
Assist with opening and closing duties.
Maintain cleanliness and organisation throughout the café and customer areas.

Teamwork & Community

Collaborate with team members to ensure smooth operations during peak hours.
Provide help and support to colleagues as required, fostering a positive team environment.
Support events, activities, and community initiatives hosted by Grounded and Tidy Butt.
Represent the values of Grounded and Tidy Butt through positive interactions with customers and the wider community.

About You

We're looking for someone who:

Has previous Barista experience (essential).
Has previous experience working in a busy kitchen preparing food (essential).
Has a strong understanding of food safety practices and regulations.
Has excellent time management skills and can work efficiently under pressure.
Has basic maths skills for handling transactions accurately.
Has a genuine passion for coffee culture and customer service.
Is highly organised and able to multitask in a busy environment.
Is reliable, proactive, and enjoys working as part of a team.
Is passionate about mental health, wellbeing, and community impact.
Has excellent communication skills and a positive attitude.
Is able to work weekends and flexible hours when required.

Staff Benefits

28 days annual leave including bank holidays (pro rata for part-time employees)
Relaxed dress code (Grounded branded t-shirt and hoodie provided)
Bereavement leave
Company events
Free parking
Staff discount
Convenient transport links
Opportunities for growth and development within Grounded and Tidy Butt

About Grounded

Grounded Coffee & Wellness is more than just a coffee shop. We are a community hub created by Tidy Butt, providing a welcoming space where people can connect, access wellbeing support, and feel part of a positive community.

Alongside serving exceptional coffee and food, we host events, wellbeing activities, and offer contrast therapy facilities designed to support physical and mental wellbeing.

Grounded was created as a physical extension of Tidy Butt, allowing people to access support, connection, and wellbeing services in a welcoming and inclusive environment. Because of this, a genuine passion for mental health, wellbeing, and community support is essential.

Why Join Us?

Be part of a meaningful organisation making a positive difference every day.
Work in a welcoming, supportive, and community-focused environment.
Join a growing team with opportunities for progression.
Help create a space where people feel connected, supported, and valued.

As a growing charity-led organisation, we're looking for people who share our passion for supporting mental health and wellbeing and who want to help us continue making a positive impact in our community.

To Apply

Send your CV and a short cover letter telling us why you'd be a great fit for Grounded!

Pay: £12.71 per hour

Work Location: In person

Tidy Butt | Grounded Coffee & Wellness

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