First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see. From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome. A font of knowledge, you will know every detail about the hotel and local area, making recommendations and solving problems before they are even problems. Nothing is too much trouble.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
Friends and Family discounted stays from £49 including breakfast
50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
30% discount on and off shift in our Village Hotel Starbucks stores
Excellent training and development including our Rising Stars and Talent Academy programmes
A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
Discounts and cashback offers on many High Street Brands and Supermarkets.
A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
Financial wellbeing support and salary drawdown via Wagestream
Access to our Employee Assistance Programme, offering support and counselling
Flexible working hours
A fun, supportive and inclusive work environment with regular team events
Excellent Reward and Recognition Incentive schemes
Anniversary rewards for key milestones of service
Electric car salary sacrifice scheme
Have your birthday off guaranteed
Discounted Health Cash plan and Sick pay Insurance.
A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
Enhanced maternity and paternity benefits and pay
Company Pension scheme
Life Insurance
T&C’s apply based on your contract

But what we need from you…

Personality, and bags of it
A great memory, to add that personal touch for returning guests
Proactive problem solver
A passion for delivering the best guest experience
Strong communication
Team player and ability to partner with other departments

Come and be part of something new & something special - Work, Grow & Play the Village Way!

INDHOTEL

Village Hotels - Cardiff - Reception / Nights

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