Pay: £12.75-£16.02 per hour

Job description:

Join Our Front of House Dream Team at Cwrt Bleddyn Spa, Hotel & Events Centre

Escape the ordinary—immerse yourself in the magic of the Usk Valley at Cwrt Bleddyn. As part of our Front of House team, you’ll help craft unforgettable moments in a setting where history, luxury and natural beauty collide.

Why You’ll Love Working Here

Breathtaking Location: Rolling Welsh hills and snap-worthy views of the River Usk.
Holistic Wellbeing: Spa discounts, complimentary fitness classes and staff mindfulness sessions.
Gastronomic Playground: Taste-test menu creations, learn from our head chef and watch your foodie passions flourish.
Career Growth: Structured training, mentorship and pathways into management, events or spa roles.
Vibrant Culture: Team socials, birthday treats and a warm, family-feel atmosphere.

Your Role: Front of House Team Member / Supervisor

You’re the face and heartbeat of our restaurant & bar, ensuring every guest feels celebrated from the moment they step through our doors.

What You’ll Do

Warm Welcomes: Greet each guest with genuine warmth—learn names, chat local landmarks, create instant rapport.
Seamless Service: Take orders with flair and accuracy, upsell signature dishes and wine pairings, then deliver with a smile.
Spotless Environment: Keep our dining spaces immaculate—tables set to perfection, linen pristine, ambiance on point.
Kitchen Collaboration: Liaise with chefs to guarantee timely, picture-perfect plates that delight both palate and eyes.
Guest Expertise: Advise on menu highlights, dietary requirements and special celebrations—be their guide to an exceptional experience.
Efficient Billing: Handle transactions swiftly and accurately, using your confidence with numbers to keep things flowing.

What We’re Looking For

A passion for hospitality with at least 6 months’ experience in a fast-paced restaurant or bar.
A naturally friendly demeanor and superb communication skills.
Strong time-management in busy environments—you thrive under pressure.
Eagerness to learn wine lists, menu details and spa offerings.
A collaborative spirit who loves teamwork and continuous improvement.

Perks & Benefits

Generous Staff Discount: 25% off dining, spa treatments and overnight stays.
Training & Certification: Food safety, cocktail masterclasses and customer service workshops.
Local Partnerships: Discounts at nearby attractions—cycle trails, galleries, artisan shops.

Ready to Make Moments That Matter?

Send your CV and a sentence on your favourite spa treatment or signature dish to Anita@cwrtbleddyn.co.uk by midnight on 20th October 2025 .

Early applications encouraged!

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Not quite the perfect fit for Front of House? Explore roles in Spa Therapy, Events Coordination, Housekeeping and Kitchen Support

Job Types: Full-time, Part-time, Permanent, Apprenticeship

Additional pay:

Bonus scheme
Loyalty bonus
Tips

Benefits:

Bereavement leave
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Employee mentoring programme
Free parking
Gym membership
On-site gym
On-site parking
Paid volunteer time
Referral programme

Schedule:

10 hour shift
8 hour shift
Day shift
Holidays
Night shift
Overtime
Weekend availability

Ability to commute/relocate:

Usk NP15: reliably commute or plan to relocate before starting work (preferred)

Education:

GCSE or equivalent (preferred)

Language:

English (required)
Welsh (preferred)

Work authorisation:

United Kingdom (required)

Location:

Usk NP15 (preferred)

Work Location: In person

Application deadline: 31/12/2025

Expected start date:

Job Types: Full-time, Permanent

Pay: £12.75-£16.02 per hour

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Free parking
Gym membership
On-site gym
On-site parking

Ability to commute/relocate:

Usk NP15: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Facing Service: 1 year (required)

Language:

English (required)
Welsh (preferred)

Work Location: In person

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