Hospitality Manager – Beachley Barracks (40 hours per week) - Monday to Friday with occasional weekend functions

Location: Chepstow

Salary: £38600 per annum

Benefits

Free Parking
Meal on duty
Free Access to the gym

We have a fantastic opportunity for an experienced Hospitality Manager to lead the catering and hospitality services across two Defence Messes at Beachley Barracks.

As a Hospitality Manager, you’ll play a key role in the day-to-day running of our operations, ensuring excellent service standards and smooth delivery of all hospitality and catering functions.

We’re looking for someone with strong leadership skills, a positive attitude, and a passion for great service.

Key Responsibilities

Oversee all hospitality and catering services on site.
Manage day-to-day soft facilities (FM) service delivery.
Maintain regular communication with the client and follow up on any agreed actions.
Complete and act on client satisfaction surveys and feedback.
Promote the Mess facilities and act as a positive representative of the company.
Ensure all hospitality is delivered to a high standard and look for opportunities to increase revenue.
Manage budgets, monitor costs and sales, and maintain accurate financial records.
Schedule staff effectively in line with business needs.
Ensure customer requirements are shared across departments for smooth planning and delivery.

About You

Proven experience in hospitality, catering, or event management.
Strong financial awareness and ability to manage budgets effectively.
Excellent communication, organisation, and administrative skills.
Confident using computers and hospitality systems.
Positive “can-do” attitude and great attention to detail.
Passion for food, service, and creating a welcoming environment.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals
Onsite free car parking
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2010/94381001/52769293/SU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Hospitality Manager