Company Description The Coach Brewing Co is an award-winning brewery based within its flagship free house, The Coach, in Bridgend, South Wales. Launched in 2018, the brewery sits in the heart of the pub, giving guests a direct view of the brewing process. The team focuses on brewing small-batch beers with high-quality ingredients, artisan techniques, and careful craftsmanship. Guests can enjoy the freshest beers on tap and a warm, welcoming atmosphere at The Coach Brewing Co’s four hostelries across South Wales. The company values community, quality, and memorable experiences for guests and team members alike.

Role Description The General Manager will oversee the daily operations of The Coach Brewing Co’s Cowbridge site in a full-time, on-site capacity. This role includes leading and scheduling front-of-house teams, ensuring exceptional guest service, and maintaining a consistently welcoming environment. The General Manager will manage stock levels, ordering, budgeting, and reporting to meet financial targets while safeguarding product quality. They will coordinate closely with the brewing team to support product launches, events, and seasonal offerings. The role also involves hiring, training, and coaching team members, ensuring compliance with health, safety, and licensing regulations, and representing the brand within the local community.

Qualifications

Experience in hospitality or pub/restaurant management, including day-to-day operations, team leadership, and guest service.
Strong skills in budgeting, cash handling, stock control, and basic financial reporting.
Knowledge of food safety, health and safety, and licensing requirements in a bar or brewery setting.
Proven ability to recruit, train, motivate, and develop diverse teams in a fast-paced environment.
Excellent communication, interpersonal, and conflict-resolution skills with a customer-focused mindset.
Interest in beer, brewing processes, and product quality; prior experience in a brewery or craft beer venue is an advantage.
Strong organizational and multitasking skills, with the ability to prioritize and make sound decisions under pressure.
Willingness to work evenings, weekends, and holidays as required by the hospitality trade.
Relevant management or hospitality qualifications, or equivalent experience, are beneficial.

The Coach Brewing Co jobs

General Manager