Coffee Shop Assistant / Barista

We are seeking a passionate, quality-driven Barista to join our team in our Cwmbran Town Centre store.

Working 21 Hours over 3 days per week between the hours of 8am - 5:30pm. The successful candidate must be able to work Fridays & Saturdays

The ideal candidate will possess a strong background in cafe environments with food production and great barista skills, and must be fully flexible to work any hours during our normal trading pattern to assist the business with holiday cover or during busy times and be willing to travel to work in both our Newport & Cwmbran stores when required.

This is a permanent role and so due to the nature of the hours required, this role is not suitable for anyone in full time education.

About Brown Bears (Cwmbran) & Coffee Corner (Newport)

We are proud to be an independent, locally owned company with stores located in Friars Walk, Newport and our recently aquired Brown Bears Coffee House in Cwmbran town centre store.

We use only the best quality ingredients alongside oodles of passion, offering fantastic coffee and delicious food that we pride ourselves on.

We bake all of our cakes and muffins every day in our kitchen right here in-store to ensure they are the freshest they can be. Using only the best Arabica beans, we deliver the perfect coffee for our thriving local community..

Joining our team..

Our Cafe Assistants are the face of Coffee Corner & Brown Bears, They are responsible for serving all of freshly baked products with a friendly, individualised attention towards each customer. They are responsible for educating customers about our premium coffees and teas and represents Coffee Corner & Brown Bears in a professional manner.

On a typical shift you will be:

Greeting customers with a fast, friendly and personalised service, developing a rapport with the cutomers by learning their names, favourite drinks and food items
Accurately processing sales using the EPOS system.
Selling and serving baked goods and food items to the customer
Preparing Customer orders including food items and cold drinks
Prepare Hot Drinks using the Espresso Machine
Preparing Food, Baking cakes and muffins
Housekeeping duties

Responsibilities

Prepare high quality coffee and drinks with care and consistency
Understand milk textures, alternative milks, and recipe ratios
Assist with food and kitchen prep when needed
Create a warm, welcoming experience for every customer
Keep the workspace clean, organised, and safe
Work with the team to keep service smooth and friendly

What you will bring

Minimum 1 year barista experience in speciality coffee (essential)
Great customer service skills with 1 years experience (essential)
Strong knowledge of espresso, brew methods, and milk texturing
Competent latte art skills (essential)
Ability to remain calm under pressure and manage time effectively
A positive, team-focused attitude with the confidence to lead when required
Genuine passion for hospitality and customer service
Have a strong knowledge of food safety regulations and best practices
Excellent communication skills with the ability to engage effectively with both staff and customers.
Able to work a variety of hours/ days across our trading week.
Daytime hours only...no Evenings! We are open daily 8am-5:30pm.

If this sounds like you we'd love to hear from you..

Job Types: Part-time, Permanent
Part-time hours: 30 per week

Pay: £10.00-£12.75 per hour

Benefits:

Casual dress
Discounted or free food
Employee discount
On-site parking
Store discount

Application question(s):

Are you currently in (or do you plan to return to) education in the next 12 months? Please give details including the days & times you attend education:
Please list the days and times you are able to work on a normal week (We are especially looking for candidates that are fully flexible to help us cover team holidays and busy spells):
Why do you think you would make a great addition to the Coffee Corner / Brown Bears team? Please detail any previous coffee shop experience:

Work Location: In person

Brown Bears, Cwmbran

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Cafe Assistant/Barista