Full Time (32+ hours a week) Team Member Role

MUST BE AVAILABLE ON FRIDAY, SATURDAY AND SUNDAY (ALL 3 DAYS) FOR WORK.

About Us
Fluffy Fluffy is a dessert café renowned for its fluffy and airy award-winning souffle pancakes. As the leading and largest soufflé pancake and dessert brand, our goal is to spread happiness and create sweet moments through our carefully crafted desserts.

The Role

Provide excellent customer service.
Preparing and plating pancakes according to established standards.
Able to make pastries after training such as roll cakes, macarons, scones, cookies, etc.
Respond to customer needs and say thank you to every customer.
Follow health, safety, and welfare guidelines for all products.
Follow store policy and procedures for operational flow at each station. Including standards for stocking, rotating, and storing products.
Perform cleaning tasks and daily checklists, and maintain cleaning standards.
Present oneself professionally and demonstrate clear communication skills.
Contribute to store goals for increasing sales and improving profits.
Follow inventory stocking and recording guidelines.

What We’re Looking For

Possess an outgoing, enthusiastic, and friendly attitude.
Ability to work under pressure and in a fast-paced environment and identify and use resources to improve overall operations.
High attention to detail.
Teamwork and interpersonal skills.
Multi-tasking skills.
Willingness to learn
Effective listening, written and verbal communication skills with excellent organizing and planning skills.
Food Handler’s certification is a plus - will be provided

What we offer

Fully comprehensive training including the fluffy Pancakes, Artisan drinks, Pastries and much more
First aid training
Free food and drinks on and off shift
50% off for friends and family*
All food hygiene training and certification
Multi-siting (fully expensed work in other UK cities)

Pay: £7.55-£12.21 per hour

Benefits:

Discounted or free food
Employee discount

Ability to commute/relocate:

Cardiff CF10 2BH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Fluffy Fluffy

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