Bakery Production Manager

Location: Llantrisant
Contract: Full-time, Permanent
Industry: Chilled Food Manufacturing (Bakery & Pastry)

About the Role

We are seeking an experienced and dynamic Bakery Production Manager to take full operational leadership of our chilled pastry and bakery manufacturing site. Overseeing a 2-shift operation, this role is responsible for delivering safe, efficient, compliant and high-performing production across four production lines, pastry manufacturing, cooking and meat preparation areas, ingredients storage, and ovens/baking.

This is a highly influential role requiring strong leadership, outstanding operational capability, and a track record of driving continuous improvement in a fast-paced, short-shelf-life food environment.

Key Responsibilities

Operational Leadership

Lead all bakery manufacturing areas including pastry production, filling & cooking, meat prep, ingredient storage, baking and four high-volume production lines.
Manage Shift Managers, Supervisors and Team Leaders to ensure daily delivery of production plans safely and on time.
Oversee material flow, ensuring meat prep and cook room areas remain on plan to avoid delays.
Full responsibility for the Ovens area, product quality and baking profiles.
Manage labour planning, standards, crewing and agency usage, ensuring accurate cost control.
Drive strong GMP and technical compliance in partnership with Technical & QA teams.

Performance & Continuous Improvement

Own and deliver performance metrics including OEE, line efficiency, yield, waste, labour productivity and downtime.
Identify and close performance gaps through structured continuous improvement initiatives.
Ensure accurate performance reporting and management of Redzone KPIs.
Champion right-first-time quality and production stability.

Quality, Food Safety & GMP

Ensure compliance with BRCGS, HACCP and all food safety and legal requirements.
Embed exceptional GMP, hygiene and housekeeping standards across all areas.
Lead investigations, corrective actions and support customer audits and technical visits.
Work with Quality teams to reduce waste, improve standards and maintain audit-ready conditions.

People Leadership

Build, coach and develop a high-performing production leadership team.
Manage performance, succession planning, capability development and engagement.
Lead all people processes including absence, holidays, training, discipline and grievances.
Foster a culture of accountability, involvement and pride.

Cost & Resource Management

Control labour, materials, giveaway, rework and waste to meet budget requirements.
Work closely with Supply Chain and Planning to maximise raw material efficiency.

Cross-Functional Collaboration

Partner with Engineering to improve reliability, maintenance and line performance.
Support NPD and Process teams with new launches and process changes.
Collaborate with Supply Chain, Planning, Technical and Quality teams to ensure seamless operations.

Customer Service

Ensure production plans are achieved, and customer service levels are consistently met.
Escalate risks early, take corrective action and support the reduction of customer complaints.

Health & Safety

Champion a safety-first culture with no compromise.
Ensure full compliance with site H&S policies for employees and contractors.
Investigate unsafe practices and ensure timely corrective actions.

Key Behaviours

Highly self-motivated, enthusiastic and leads by example
Excellent problem-solving and analytical ability
Strong attention to detail and resilience under pressure
Commercially aware with a continuous improvement mindset
Builds strong relationships and communicates effectively at all levels
Passionate about quality, safety and operational excellence

Essential Experience

Significant senior production management experience within chilled food manufacturing (ideally bakery/pastry).
Strong background in high-volume, short-shelf-life environments.
Proven experience improving OEE, yield, waste and line efficiency.
Strong leadership capabilities across multi-area operations.
Excellent knowledge of GMP, food safety and quality systems.
Data-driven and confident in performance analysis and decision-making.

Desirable Experience

Experience within complex environments including cooking, baking and raw meat handling.
Exposure to Lean, Six Sigma or continuous improvement methodologies.
Experience with major audits and customer-facing interactions.

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year

Benefits:

Company pension
Free flu jabs
Free parking
Gym membership
On-site parking

Work Location: In person

Indigo Food Group Limited

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