Required to have a Valid UK driving license

Job Title: Operations Manager

Pay rate: 37,280 to 39,152 per annum

Location: Bryncethin Depot

Hours: 37

Contract duration: 6 Months

Bridgend County Borough Council (BCBC) is a separate organisation and is the local authority that provides services such as education, environmental health, social services etc.

A Catering Operations Manager oversees all aspects of catering services, ensuring smooth and profitable operations by managing staff, food preparation, hygiene, budgets, and client satisfaction. Key responsibilities include leading teams, maintaining high food and safety standards, controlling stock and finances, liaising with clients, and coordinating between kitchen and front-of-house staff to deliver excellent customer experiences.

Key Responsibilities

Staff Management: Recruiting, training, and leading a catering team, managing performance, and ensuring alignment with company policies
Food & Beverage: Supervising food preparation to high standards, planning menus, ordering stock, and managing inventory
Operations: Overseeing daily operations to ensure smooth coordination between front-of-house and kitchen, and troubleshooting any issues that arise
Health & Safety: Ensuring all health, safety, and food hygiene regulations are met, including managing risk assessments and incident reporting
Financial Management: Working within budget, managing financial targets, and controlling costs to maintain profitability
Client Relations: Building strong relationships with clients, ensuring their satisfaction, and meeting contractual Key Performance Indicators (KPIs)
Customer Experience: Driving excellent front-of-house service and ensuring an immaculate and positive dining experience for customers

Essential Skills

Leadership & Communication: The ability to lead and motivate a team and build strong relationships with clients and stakeholders
Financial Acumen: Strong skills in budget management and financial planning
Organizational Skills: Efficiently managing complex operations and multiple tasks
Health & Safety Expertise: Knowledge of food safety, hygiene, and other relevant regulations
Required a clean UK Driving license

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Operations Manager in Bridgend