Join The Nutrivend Group

The Nutrivend Group is one of the UK's leading specialist providers of sports nutrition vending, healthy vending solutions, sports supplement distribution, and eCommerce nutrition products.

Operating nationally from our headquarters in Pontyclun, South Wales, we supply thousands of consumers every day through our vending, wholesale, eCommerce, and own-brand nutrition businesses.

As we continue to grow, we are looking for a highly organised, driven, and hands-on Operations Manager to lead our operational teams and ensure the business delivers exceptional service, operational excellence, and accountability every day.

This is a fantastic opportunity for someone who enjoys managing people, improving processes, solving problems, and ensuring things get done.

The Role

The Operations Manager will be responsible for the day-to-day management of our operational teams and activities.

You will lead and manage:

Warehouse Operatives
Multi-Skilled Vending Operators
Field Service Engineers
Technical Service Lead

You will also take ownership of:

Warehouse operations
Inventory and stock control
Vehicle fleet management
Premises and facilities
Health & Safety
Operational planning
Service delivery
Continuous improvement projects

This role reports directly to the Managing Director and plays a critical role in ensuring the business runs efficiently and professionally.

What You'll Be Doing

Leadership & Team Management

Lead, motivate and manage operational teams
Set clear expectations and performance standards
Conduct regular one-to-one meetings
Manage attendance, performance and development
Support recruitment and onboarding
Build a culture of accountability and ownership

Operational Management

Manage daily operational activities
Coordinate routes, installations and service schedules
Ensure resources are effectively allocated
Monitor productivity and performance
Resolve operational issues quickly and effectively

Warehouse & Inventory Management

Oversee goods inwards and stock control
Ensure inventory accuracy
Manage warehouse standards and organisation
Monitor stock levels and replenishment
Reduce waste and stock losses

Engineering & Technical Operations

Manage machine installations and breakdowns
Support preventative maintenance programmes
Ensure engineering resources are utilised effectively
Drive machine uptime and service quality

Fleet & Facilities Management

Manage vehicle compliance and maintenance schedules
Oversee premises maintenance and security
Coordinate contractors and service providers
Ensure a safe and professional working environment

Health & Safety

Maintain operational compliance
Conduct inspections and audits
Ensure safe working practices
Investigate incidents and implement corrective actions

What We're Looking For

We're looking for a practical, organised and highly accountable manager who gets things done.

The ideal candidate will:

Have previous experience managing operational teams
Be confident managing people and holding them accountable
Have strong organisational and planning skills
Be comfortable working in a fast-paced environment
Be proactive and solutions-focused
Have excellent communication skills
Be capable of managing multiple priorities simultaneously
Lead from the front and earn respect through actions

Most importantly, we're looking for someone who follows through.

If you say you'll do something, you do it.

Essential Experience

Previous Operations Manager, Depot Manager, Warehouse Manager, Logistics Manager, Service Manager or similar experience
Experience managing teams
Strong organisational and planning skills
Experience working with KPIs and performance metrics
Full UK Driving Licence

Desirable Experience

Vending industry experience
Engineering or field service management experience
Warehouse and logistics experience
IOSH or NEBOSH qualification
Experience implementing operational improvements

The Type of Person Who Will Succeed Here

You will likely thrive in this role if you:

Enjoy organising people and resources
Like creating structure and accountability
Hold people to high standards fairly and professionally
Take ownership of problems and find solutions
Are comfortable making decisions
Enjoy improving systems and processes
Prefer action over excuses
Lead by example

Our Core Values

Customer Value First: Everything starts with delivering value to our customers.

Own It: Take responsibility. Solve problems. Deliver results.

Adapt & Evolve: Always look for ways to improve.

Positive Solutions-Driven Attitude: Bring solutions, not excuses.

Make Every Penny Count: Treat company resources as if they were your own.

What We Offer

£40,000 salary
Full-time permanent position
Growing and ambitious business
Genuine opportunity to make an impact
Supportive leadership team
Career progression opportunities as the business grows
Free on-site parking
Staff discount on nutrition products

Before You Apply

This is a hands-on management role.

You will spend time in the warehouse, with drivers, engineers and operational teams, ensuring standards are maintained and actions are completed.

We are not looking for someone who manages from behind a desk.

We are looking for someone who leads by example, takes ownership, and ensures things get done.

If that sounds like you, we'd love to hear from you.

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount

Application question(s):

How many people have you directly managed in your most recent role?
Describe a situation where a member of your team consistently failed to complete tasks. What action did you take?
What systems or methods do you personally use to manage actions, deadlines, and follow-up to ensure nothing gets missed?

Work Location: In person

The Nutrivend Group Limited

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