About THG

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

Technical Manager (THG Manufacturing Tywyn)

Site based 5 days a week

The Technical Manager will drive and support product safety and quality assurance for THG Manufacturing Tywyn.

Responsibilities

Provide Food Safety and Quality Leadership for the site
Maintain the Site Quality Management System and ensure compliance with relevant legislative and customer requirements.
Support the company Quality Management System (QMS)
Keep up to date with industry developments and best practice, legislative and customer requirements.
Establish a culture of informed pro-active risk assessment within the business and ensure the technical team is regarded as an approachable but robust centre of excellence
Provide and manage a set of key performance indicators that monitor and further develop technical standards within the business.
Ensure batches released to the market comply with quality and food safety standards as applicable.
To participate as a key coordinating player in the preparation for and execution of third-party audits, maintenance and follow-up.
Ensure new and existing equipment is fit for purpose. Provide guidance as the quality representative on new projects such as - hygienic design, technical specification, food contact materials and validation of cleaning methods
Regularly review the performance of staff against agreed objectives, identifying any training and development needs.
Oversee handling of Customer Complaints investigation, using relevant tools to establish root cause and corrective actions
Take part in internal and external audit requirements as per auditing schedule
Drive improvements in quality awareness
Ensure hygiene standards across site are always maintained, eliminating impact on operations and manufacturing
Provide leadership, expectations, direction and guidance to your team.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

You will have a proven track record in quality systems management leadership
Preferably you will be degree qualified or equivalent experience within a science or product safety related discipline
Experience managing 3rd party/internal audits and technical visits.
You will have excellent management and communication skills with the ability to develop your team to reach their potential.
Previous experience in identifying and driving quality and continuous improvement objectives will enable you to make a real contribution to the site.
Relevant Food Safety qualifications
Experience with BRC and ISO
BRC / Quality Management System Certification
Retailer Standards
Consumer product / food manufacturing methods and controls
HACCP Level 3

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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Technical Manager | THG Manufacturing Tywyn